Shipping Policy

Shipping policy

Shipping Policy

Thank you for choosing Astroid as your trusted provider. By placing an order with us, you agree to comply with and be bound by the following policies:

Order Processing Time

  • Orders are typically processed within 24 hours of confirmation.

Delivery Methods and Timelines

  • Inside Dhaka:
    Standard delivery via Pathao Courier: 60 Taka
    Estimated delivery time: 24-48 hours
  • Outside Dhaka:
    Delivery via courier: 120 Taka
    Estimated delivery time: 48-72 hours

Shipping Addresses

  • Customers are responsible for providing accurate and complete shipping information.
  • Astroid is not liable for items delivered to incorrect addresses provided by the customer.

Shipping Restrictions

  • Customers are responsible for ensuring compliance with any local shipping regulations in their area.

Delivery Confirmation

  • Upon successful delivery, customers will receive a confirmation email or SMS with order details.
  • Customers can track their orders via the courier service if tracking is applicable.

Shipping Delays

While we strive to meet all delivery timelines, unforeseen circumstances such as weather conditions, public holidays, or courier delays may cause shipping disruptions. We appreciate your patience and understanding in such cases.

Returns Due to Non-Delivery

  • If a product is returned to us due to non-delivery (e.g., incorrect address provided), the customer will be responsible for paying any additional shipping charges for redelivery.

Contact Information

If you have any questions or concerns regarding your order or our shipping policy, please contact us:

  • Email: astroidshop02@gmail.com
  • Phone: 01987750985
  • Address: Kallayanpur Bus Stand, Dhaka 1207, Bangladesh

Thank you for shopping with Astroid. We are committed to delivering your products promptly and ensuring a smooth shopping experience.